Privacy Policy

Effective Date: March 1, 2026 — Last Updated: March 1, 2026

DaycarePro is a product of LogicSystemIQ ("we," "us," or "our"). We operate the website daycarepro.cloud and provide daycare management software to home daycare providers ("Clients"). This Privacy Policy explains how we collect, use, store, and protect information — including information about children — when you use our platform.

Children's Privacy: We take children's privacy seriously. DaycarePro does not collect personal information directly from children. All children's data is provided by their parents/guardians or by authorized daycare staff. We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect data from children under 13 without parental consent.

1. Information We Collect

A. From Daycare Providers (Clients)

  • Account information: name, email, phone, password, daycare name
  • Payment information: processed securely by Stripe (we do not store credit card numbers)
  • Subscription and plan details
  • Staff names, emails, phone numbers, and roles

B. From Parents/Guardians

  • Contact information: name, email, phone, preferred language
  • Enrollment application data submitted through enrollment forms
  • Digital signatures captured during check-in/check-out

C. About Children (Provided by Parents or Staff)

  • Name, date of birth, classroom assignment
  • Allergies, medical notes, and dietary information
  • Emergency contact information
  • Check-in/check-out times and attendance records
  • Daily reports: meals, naps, mood, activities

D. Automatically Collected

  • Browser type, device type, IP address (for security and troubleshooting)
  • Usage data: pages visited, features used, timestamps

2. How We Use Information

We use the information we collect to:

  • Provide, maintain, and improve the DaycarePro platform
  • Create and manage Client accounts and user authentication
  • Process payments through Stripe
  • Send transactional emails (welcome emails, password resets, notifications)
  • Generate attendance records, daily reports, and compliance documents
  • Monitor child-to-staff ratios for licensing compliance
  • Provide customer support
  • Detect and prevent fraud or security threats

3. How We Share Information

We do not sell, rent, or trade personal information. We share data only in these circumstances:

  • With Service Providers: Supabase (database hosting), Stripe (payment processing), Hostinger (web hosting), and SMTP email services — all under strict data processing agreements
  • Within the Daycare Organization: Staff members can view data for children and parents within their own daycare only. Each organization's data is completely isolated.
  • With Parents: Parents can view their own child's check-in status, daily reports, and announcements through the parent portal
  • Legal Requirements: If required by law, court order, or government regulation
  • Safety: To protect the safety of children, staff, or the public

4. Data Isolation and Security

DaycarePro uses Row-Level Security (RLS) to ensure each daycare organization can only access their own data. This means:

  • Daycare A cannot see Daycare B's children, parents, staff, or records
  • Parents can only see their own children's information
  • Staff can only see data for children enrolled at their daycare
  • All data is transmitted over HTTPS (encrypted in transit)
  • Data is stored on Supabase infrastructure with encryption at rest
  • Administrative access is restricted to authorized LogicSystemIQ personnel only

5. Children's Privacy (COPPA Compliance)

We are committed to protecting children's privacy:

  • We do not collect personal information directly from children
  • All children's data is provided by parents/guardians (via enrollment forms) or by authorized daycare staff
  • Parents submit enrollment applications which constitute consent for data collection
  • Parents/guardians may request to view, correct, or delete their child's information at any time by contacting their daycare provider or us directly
  • We do not use children's data for marketing or advertising
  • We do not share children's data with third parties except as described in Section 3
  • Children's data is retained only for as long as necessary to provide the service (see Section 7)

6. Your Rights

You have the right to:

  • Access your personal data and your child's data
  • Correct inaccurate or incomplete data
  • Delete your account and associated data (subject to legal record-keeping requirements)
  • Export your data in CSV format (attendance records, reports)
  • Withdraw consent for data processing at any time
  • Opt out of non-essential communications

To exercise any of these rights, contact us at support@logicsystemiq.com or via WhatsApp at (978) 815-1047.

7. Data Retention

  • Active accounts: Data is retained for the duration of the subscription
  • After cancellation: Data is retained for 90 days to allow reactivation, then permanently deleted
  • Attendance records: May be retained for up to 3 years to comply with state licensing record-keeping requirements
  • Payment records: Retained by Stripe per their retention policy and applicable tax/accounting laws
  • Deletion requests: Processed within 30 days of verified request

8. Third-Party Services

DaycarePro uses the following third-party services:

We do not use Google Analytics, Facebook Pixel, or any advertising trackers.

9. Cookies

DaycarePro uses only essential cookies required for authentication and session management. We do not use tracking cookies, advertising cookies, or third-party analytics cookies. See our Cookie Policy for details.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify Clients by email and update the "Last Updated" date at the top of this page. Continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us: