Terms of Service

Effective Date: March 1, 2026 — Last Updated: March 1, 2026

These Terms of Service ("Terms") govern your use of DaycarePro, a daycare management platform operated by LogicSystemIQ ("we," "us," or "our") at daycarepro.cloud. By creating an account or using our service, you agree to these Terms.

Plain Language Summary: You own your data. We provide the software. You pay monthly (or once for Lifetime). Either side can cancel anytime. Your data stays safe for 90 days after cancellation so you can come back or export it.

1. The Service

DaycarePro provides cloud-based daycare management software including digital check-in/check-out, attendance tracking, daily reports, parent portals, enrollment forms, staff time tracking, ratio monitoring, and related features. The service is accessed through a web browser at daycarepro.cloud and client-specific subpaths.

2. Account Registration

  • You must provide accurate and complete information during registration
  • You are responsible for maintaining the security of your account credentials
  • You must be at least 18 years old to create an account
  • One organization (daycare) per subscription — multi-location requires Premium plan or multiple subscriptions
  • You are responsible for all activity that occurs under your account

3. Subscription Plans and Pricing

A. Plans

  • Starter — $25/month: Core features, 1 staff login
  • Professional — $50/month: Full features, unlimited staff, parent portal, enrollment forms
  • Premium — $80/month: Everything plus custom branding, priority support, multi-location
  • Lifetime Premium — $900 one-time: All Premium features, forever, no recurring charges

B. Billing

  • Monthly subscriptions are billed on the same date each month through Stripe
  • Annual billing is available at a discounted rate (2 months free)
  • All prices are in USD and do not include applicable taxes
  • We reserve the right to change pricing with 30 days notice to existing subscribers

C. Free Setup and Training

All plans include free setup and training. We will help you configure your dashboard, import data, and train your staff at no additional charge.

4. Cancellation and Refunds

  • You may cancel your subscription at any time through Stripe or by contacting us
  • Upon cancellation, your access continues until the end of your current billing period
  • No partial-month refunds are provided for monthly subscriptions
  • Lifetime plans are non-refundable after 30 days of purchase
  • Within the first 30 days of a Lifetime purchase, you may request a full refund
  • After cancellation, your data is retained for 90 days (see Data Retention below)

5. Your Data — Ownership and Rights

You own your data. We do not claim any ownership over data you or your staff enter into DaycarePro. This includes children's records, parent information, attendance logs, daily reports, and all other content you create.

  • You retain full ownership of all data entered into the platform
  • You grant us a limited license to process, store, and display your data solely for providing the service
  • We will not access, use, or share your data except as described in our Privacy Policy
  • You may export your data in CSV format at any time
  • Upon termination, you may request a complete data export before deletion

6. Data Retention After Cancellation

  • 0–90 days after cancellation: Your data is preserved. You can reactivate your account and pick up where you left off.
  • After 90 days: Your data is permanently deleted from our systems. This cannot be undone.
  • Exception: Attendance records may be retained for up to 3 years to comply with state licensing record-keeping requirements, even after account deletion.
  • You may request immediate deletion at any time by contacting us. We will process deletion requests within 30 days.

7. Acceptable Use

You agree NOT to:

  • Use the service for any unlawful purpose
  • Store false or misleading information about children or families
  • Share login credentials with unauthorized individuals
  • Attempt to access another organization's data
  • Reverse engineer, decompile, or attempt to extract the source code of the platform
  • Use the service to send spam or unsolicited communications
  • Overload the service with automated requests or scripts
  • Resell, sublicense, or redistribute the service without written permission

8. Your Responsibilities

As a daycare provider using DaycarePro, you are responsible for:

  • Ensuring the accuracy of data entered into the system
  • Obtaining appropriate consent from parents/guardians before entering children's data
  • Complying with all applicable state and local daycare licensing requirements
  • Maintaining the confidentiality of login credentials for your staff
  • Using the ratio monitoring feature as a helpful tool — it does not replace your legal obligation to maintain compliant ratios
  • Keeping your contact information up to date

9. Service Availability

  • We strive for 99.9% uptime but do not guarantee uninterrupted service
  • Planned maintenance will be communicated in advance when possible
  • We are not liable for downtime caused by third-party services (Supabase, Stripe, Hostinger) or force majeure events
  • In the event of extended downtime (more than 24 consecutive hours), we will provide a pro-rated credit for affected subscription periods upon request

10. Intellectual Property

  • The DaycarePro software, branding, design, and documentation are owned by LogicSystemIQ
  • You receive a non-exclusive, non-transferable license to use the software for the duration of your subscription
  • Custom branding elements you provide (logo, colors) remain your property
  • "DaycarePro" and the sun logo are trademarks of LogicSystemIQ

11. Limitation of Liability

To the maximum extent permitted by law:

  • DaycarePro is provided "as is" without warranties of any kind, express or implied
  • We do not guarantee that the service will meet your specific licensing or regulatory requirements
  • Our total liability is limited to the amount you paid for the service in the 12 months preceding the claim
  • We are not liable for indirect, incidental, special, consequential, or punitive damages
  • We are not liable for data loss caused by your actions, third-party breaches, or events beyond our control

12. Indemnification

You agree to indemnify and hold harmless LogicSystemIQ from any claims, damages, or expenses arising from your use of the service, your violation of these Terms, or your violation of any applicable law or regulation.

13. Dispute Resolution

  • Any disputes will first be addressed through good-faith negotiation
  • If negotiation fails, disputes will be resolved through binding arbitration in the Commonwealth of Massachusetts
  • These Terms are governed by the laws of the Commonwealth of Massachusetts
  • Small claims court actions are exempt from the arbitration requirement

14. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated to active subscribers by email at least 30 days before they take effect. Continued use of the service after changes take effect constitutes acceptance. If you do not agree with the changes, you may cancel your subscription.

15. Termination

  • You may terminate your account at any time by canceling your subscription
  • We may terminate your account if you violate these Terms, after providing notice and a reasonable opportunity to cure the violation (except for egregious violations)
  • Upon termination, the data retention policy in Section 6 applies

16. Contact